| Name |
Popularity |
License |
Size |
Abacus HelpDesk 3.81 | 65 | Demo | 10.6MB |
| This tool provides a variety of services to assist you with running a help desk. |
ABSequest 2.5 | 57 | Shareware | 1.6MB |
| This is a program for sharing and controlling information on service requests and complaints. |
Acacia Help Desk 2.0.3 | 59 | Demo | 3.2MB |
| This help desk software allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services. |
Action Service Solo 3.5.1 | 73 | Demo | 3.4MB |
| This is a complaint handling, recording, response and analysis package. |
AnswerTool 2.2 | 61 | Shareware | 854.7KB |
| This program allows you to create automatic e-mail responses. |
Auscomp IT Commander 4.1 | 64 | Shareware | 5.1MB |
| This is an intranet communication platform. |
Been There, Done That! 8.0 | 52 | Shareware | 5.5MB |
| This help desk program allows you to record information about your users, their computers, peripherals, software and problems. |
BLive 1.0 | 58 | Commercial | 4.3MB |
| This is an interactive Web meeting and customer support tool designed specifically for software sales, support and training professionals in small and medium-sized businesses. |
Call Accounting Mate 2.6.1.73 | 55 | Shareware | 1.2MB |
| This call accounting software can be used in offices, hospitals, universities and organizations that need to allocate telecom costs to various individuals, departments or cost centers. |
CISS Help Desk System 3.0.27 | 104 | Demo | 20.8MB |
| This is a customer support application that helps track and manage problems and has automatic notifications. |
Customer Database Pro 6.0 | 64 | Shareware | 4.6MB |
| This is a multi-user customer database and
help desk solution. |
Customer Support Tool 1.0 | 57 | Shareware | 6.4MB |
| This software provides multiple people simultaneous access to customer support e-mails. |
Dev Hound 1.61 | 53 | Commercial | 2.2MB |
| This is a Web based project management system designed for bug tracking, tracking projects, development teams, software releases, clients, support calls and knowledge bases. |
Eglum Opt-In Manager 2.1 | 51 | Shareware | 1.4MB |
| This program allows you to create and manage lists of subscribers who want to receive various information from you, be it commercial or educational, as well as to conduct mass mailing campaigns to these subscribers. |
Expert Troubleshooter 5 | 63 | Demo | 33.7MB |
| This program helps you pinpoint problems and equipment failures. |
LanHelpdesk 06.08.04 | 60 | Commercial | 5.4MB |
| This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. |
LBE Desktop Helpdesk 4.0.123 | 57 | Shareware | 4.0MB |
| This customer service helpdesk tool uses industry-standard databases like Access, Microsoft SQL Server and Oracle. |
LBE Web Helpdesk 4.0.76 | 57 | Shareware | 3.2MB |
| This is a help-desk system designed to be operated via your web browser. |
Live Support Chat for Web Site 3.0.8 | 53 | Shareware | 1.3MB |
| This online service offers live chat with your Web site visitors to give them instant support, make personalized offers and finalize deals. |
Mercury MailRoom 1.1 | 55 | Shareware | 1.1MB |
| This utility allows you to store the answers to frequently asked questions, search through them and then put those answers into the e-mails you are writing to your customers. |
NewWayService 2.18 | 59 | Demo | 20.8MB |
| This Help Desk software allows you to track and manage calls, issues, jobs, requests or work orders. |
Proactive Customer Support 2.0 | 69 | Shareware | 9.4MB |
| This program provides customer support with both Windows and Web applications. |
QUAD Help Desk 2.5 | 60 | Shareware | 4.9MB |
| Multi-user ready at no additional cost, this program provides basic functionality that does not require consultants to help you install and learn the program. |
Request & Response 1.01.01 | 60 | Commercial | 7.7MB |
| This program is designed to allow companies to track user requests. |
ServiceTraq 1.14 | 54 | Web Service | 662.3KB |
| This solution allows you to offer a full suite of customer service options, including live chat with co-browsing and macros, case management with automated routing and private message threading, a searchable knowledge base with advanced features like user-rated articles and subscription to articles, automated case reminders, priority handling and chat login. |
SupportDesk 2003 | 63 | Demo | 23.3MB |
| This help desk software allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. |
SurveyGold 7.0 Standard Edition | 52 | Shareware | 15.1MB |
| Use this tool when you need to build and administer a survey and analyze the results. |
WSMS live support 1.0 | 68 | See Home Page | 752.2KB |
| This live chat system give you client-side access to a list of supporters. |
